jj77 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how jj77 ("jj77," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you" or "Player") who access or use the jj77 website at jj77.asia and all associated services (collectively, the "Platform").

jj77 is committed to protecting your privacy and handling your personal data responsibly, transparently, and in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as well as applicable PAGCOR regulatory requirements.

By registering an account on jj77 or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please do not use the jj77 Platform.

This Policy should be read together with the jj77 Terms & Conditions, which govern your use of the Platform and are incorporated herein by reference.

2. Personal Data We Collect

jj77 collects the following categories of personal data from players:

2.1 Registration and Account Data

• Full legal name
• Date of birth (for age verification — players must be 21 years or older)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)
• Username and encrypted password
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

• Copies of government-issued identification (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or live photo for identity confirmation
• Proof of payment method ownership where required

2.3 Financial and Transaction Data

• Deposit and withdrawal history
• Payment method details (GCash number, Maya account, bank account details — stored in tokenised or masked form)
• Transaction amounts, dates, and reference numbers
• Bonus and promotional activity records

2.4 Gaming Activity Data

• Game history, bet amounts, and outcomes
• Session duration and frequency of play
• Responsible gaming tool usage (deposit limits, self-exclusion requests)

2.5 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookies and similar tracking technologies (see Section 9)
• Log data including access times, pages visited, and referring URLs

2.6 Communications Data

• Records of your communications with jj77 customer support (live chat transcripts, email correspondence)
• Survey responses and feedback submitted to jj77

3. How We Collect Your Data

jj77 collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automatically: Through cookies, web beacons, and similar technologies when you browse or use the Platform (see Section 9).
• From third parties: From identity verification service providers, payment processors (such as GCash and Maya), fraud prevention services, and regulatory authorities where required by law.

4. How We Use Your Personal Data

jj77 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your jj77 player account.
• Identity verification: To verify your age (21+), identity, and eligibility to use the Platform in compliance with PAGCOR regulations and Philippine law.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver customer support.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Regulatory compliance: To fulfil our obligations under applicable Philippine laws, including anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.
• Responsible gaming: To monitor gaming behaviour, enforce responsible gaming tools, and identify players who may need support.
• Marketing communications: To send you promotional offers, bonuses, and news about jj77 — only where you have opted in to receive such communications.
• Platform improvement: To analyse usage patterns, conduct research, and improve the features and performance of the jj77 Platform.
• Legal proceedings: To establish, exercise, or defend legal claims involving jj77.

5. Legal Basis for Processing

jj77 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you (i.e., to operate your account and provide gaming services).
• Legal obligation: Processing required to comply with applicable Philippine laws and PAGCOR regulatory requirements, including KYC, AML, and CTF obligations.
• Legitimate interests: Processing necessary for jj77's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

jj77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, Maya, and banking partners, to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers who assist jj77 in verifying player identities and screening for financial crime risks.
• Game providers: Licensed game software providers whose games are available on the jj77 Platform, to the extent necessary to deliver those games.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on jj77's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants, where necessary for legal, compliance, or financial purposes, subject to professional confidentiality obligations.

All third parties with whom jj77 shares personal data are required to handle that data in accordance with applicable data protection laws and jj77's data processing standards.

7. Data Retention

jj77 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• KYC documentation is retained for the period required by PAGCOR and AMLC regulations.
• Customer support communications are retained for two (2) years from the date of the interaction.
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter as evidence of your prior consent.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jj77 will securely delete or anonymise that data.

8. Data Security

jj77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jj77 Platform.
• Encryption of sensitive data at rest, including payment method details and identity documents.
• Access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability management.
• Incident response procedures to detect, contain, and notify affected parties of any data breach in accordance with NPC requirements.

While jj77 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your jj77 account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

9. Cookies and Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device when you visit the jj77 Platform. They help us recognise your device, remember your preferences, and understand how you use our site.

9.2 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance and analytics cookies: Help us understand how players interact with the Platform so we can improve its performance and usability.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.
• Marketing cookies: Used to deliver relevant promotional content to you based on your interests and browsing behaviour, where you have consented to this.

9.3 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jj77 Platform. Refer to your browser's help documentation for instructions on managing cookie preferences.

10. Your Data Protection Rights

Under the Data Privacy Act of 2012 (RA 10173) and its implementing rules, you have the following rights with respect to your personal data held by jj77:

• Right to be informed: The right to know what personal data jj77 collects about you and how it is used — as set out in this Policy.
• Right of access: The right to request a copy of the personal data jj77 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jj77's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on jj77's legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact jj77's Data Protection Officer at [email protected]. jj77 will respond to your request within thirty (30) days, subject to identity verification and any applicable legal limitations.

11. Minors and Age Restriction

The jj77 Platform is strictly intended for persons who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations. jj77 does not knowingly collect personal data from individuals under 21 years of age.

If jj77 becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately closed and all associated personal data will be deleted, subject to any applicable legal retention requirements. If you believe a minor has registered on jj77, please contact us immediately at [email protected].

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent access to gambling platforms.

12. Changes to This Privacy Policy

jj77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, jj77 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the jj77 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of how jj77 protects your data.

13. Contact and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jj77's data protection practices, please contact our Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 on the jj77 Platform

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with jj77's response to your data protection concern.

Responsible Gaming Reminder: Gambling is addictive. Know when to stop. Visit our Responsible Gaming page for tools and support. Must be 21 years or older to play on jj77.